Voters 1
Implement error message for new Linode account limitation
- Open
- Subscribe
 |
Chris B. |
I had created a new Linode account and connected it to my GridPane account with an API token and tried to deploy a new server that had a lot of resources in it. In the UI, I clicked the “create server” button, then the button disabled itself and changed it's label to “building server” (like normal), and then after a few seconds the button just returned to its normal “create server” labeled active button state. No server was created, no error message thrown, only left wondering why and forced to contact support.
As it turned out, Linode wasn't allowing me to fire up such a large server from a new account with no billing history (they do this to help prevent fraudulent activity) without submitting a request for this limitation to be lifted. To confirm this, I was able to successfully deploy a smaller server without issue to the same Linode account.
There should be an error thrown in the GridPane UI when this issue occurs instead of just nothing happening and thee user is left to find out on their own why the server didn't deploy.